Privacy Policy

Mand Consulting ("we", "us", "our") is committed to protecting the privacy and confidentiality of personal information entrusted to us. This Privacy Policy describes how we collect, use, disclose and safeguard personal information in the course of our business and through this website.

1. Information we collect

We collect personal information that you voluntarily provide when you communicate with us or engage our services, including:

  • Identity and contact details — such as your name, email address and telephone number.
  • Business information — such as your organisation, role and the nature of your enquiry.
  • Correspondence — the content of messages and any information you choose to share with us.

We may also collect limited technical information automatically — such as browser type and pages visited — as necessary for the security, operation and improvement of this website.

2. How we use your information

We use personal information only for legitimate business purposes, including to:

  • Respond to enquiries and communicate with you about our services.
  • Prepare proposals, quotations and service agreements you have requested.
  • Deliver and manage the services we provide to our clients.
  • Maintain accurate business records and comply with legal obligations.

We do not sell, rent or trade personal information, and we do not use it for marketing purposes without your consent.

3. Disclosure of information

We may share personal information with trusted third-party service providers who support our business operations — such as communications and information technology providers — strictly as needed to deliver those services and subject to appropriate confidentiality obligations.

We may also disclose personal information where required by law, regulation or legal process, or to protect our rights, property and safety.

4. Data retention

We retain personal information only for as long as necessary to fulfil the purposes for which it was collected, including any resulting business relationship, and to satisfy legal, accounting or reporting requirements. You may request deletion of your personal information at any time (see "Your rights" below).

5. Data security

We implement appropriate technical and organisational measures to protect personal information against unauthorised access, loss, alteration or disclosure. While no method of transmission or storage is completely secure, we safeguard your information in line with recognised industry practice.

6. Your rights

Under applicable data protection law — including Rwanda's Law No. 058/2021 relating to the protection of personal data and privacy — you have the right to:

  • Request access to the personal information we hold about you.
  • Request correction of inaccurate or incomplete information.
  • Request deletion of your personal information.
  • Withdraw consent to processing at any time.
  • Lodge a complaint with the competent supervisory authority.

To exercise any of these rights, please contact us using the details below.

7. Cookies

This website does not use tracking or advertising cookies. Only cookies or storage strictly necessary for the operation of the site may be used.

8. Third-party websites

This website may contain links to external websites. We are not responsible for the content or privacy practices of those websites and encourage you to review their respective privacy policies.

9. Changes to this policy

We may update this Privacy Policy from time to time. The most current version is always available on this page. Continued use of this website following any update constitutes acceptance of the revised policy.

10. Contact us

If you have any questions about this Privacy Policy or the way we handle personal information, please contact us: